Contact us
Legal advice: list of locations, opening hours and telephone numbers
Return counselling: list of locations, opening hours and telephone numbers
Become part of our BBU team:
Jobs & Careers
The first registration of Ukrainian refugees is carried out by the executive authorities and can take place at the following police stations or special reception or registration centres. It is a requirement for the issuance of the ID card for displaced persons. The registration is also a requirement for the application for basic care (financial assistance and health insurance), which can then be submitted to the respective federal province in which the residence was registered. In some arrival centres, it is possible to apply for basic care directly after the registration on site.
The list is regularly updated.
[as of 01.07.2022]
| Province | Address | Contact | Opening hours |
| Burgenland | 7163 Andau, GÜG L206 | 059133 1147 260 | Monday – Sunday 00:00 – 24:00 |
| Burgenland | 2425 Nickelsdorf, GÜG A4 | 059133 1146 200 | Monday – Sunday 00:00 – 24:00 |
| Burgenland | 2425 Nickelsdorf, GÜG B10, | 059133 1146 200 | Monday – Sunday 00:00 – 24:00 |
| Burgenland | 2425 Nickelsdorf, PI, Neue Teilung 1
barrier-free |
059133 1144 | Monday – Sunday 00:00 – 24:00 |
| Burgenland | 2421 Kittsee, PI, An der A6 | 059133 1131 200 | Monday – Sunday 00:00 – 24:00 |
| Burgenland | 2421 Kittsee, GÜG A6 | 059133 1131 200 | Monday – Sunday 00:00 – 24:00 |
| Burgenland | 2421 Kittsee GÜG L208 | 059133 1131 200 | Monday – Sunday 00:00 – 24:00 |
| Burgenland | 7013 Klingenbach, GÜG, B 16 | 059133 1101 | Monday – Sunday 00:00 – 24:00 |
| Burgenland | 7022 Schattendorf, PI, Kirchenplatz 2 | 059133 1125 200 | Monday – Sunday 00:00 – 24:00 |
| Burgenland | 7301 Deutschkreutz, GÜG, B 62 | 059133 1221 250 | Monday – Sunday 00:00 – 24:00 |
| Burgenland | 7443 Rattersdorf, GÜG, B61 | 059133 1229 260 | Monday – Sunday 00:00 – 24:00 |
| Burgenland | 7361 Lutzmannsburg, PI, Thermenstraße 32 | 059133 1231 | Monday – Sunday 00:00 – 24:00 |
| Burgenland | 7471 Rechnitz, GÜG, L242 | 059133 1255 | Monday – Sunday 00:00 – 24:00 |
| Burgenland | 7472 Schachendorf, GÜG, B63 | 059133 1255 | Monday – Sunday 00:00 – 24:00 |
| Burgenland | 7521 Eberau, GÜG | 059133 1207 | Monday – Sunday 00:00 – 24:00 |
| Burgenland | 7546 Moschendorf, GÜG Dorfstraße | 059133 1207 | Monday – Sunday 00:00 – 24:00 |
| Burgenland | 7522 Heiligenbrunn, GÜG, B 56a | 059133 1207 | Monday – Sunday 00:00 – 24:00 |
| Kärnten | 9500 Villach, Bahnhofplatz 1
barrier-free |
0664 2551313 | Monday, Wednesday & Friday 09:00 – 15:00 |
| Kärnten | 9020 Klagenfurt, Ebenthaler Straße 6 Fremdenpolizei
barrier-free |
0664 2551312 | Monday – Friday 08:00 – 16:00 |
| Niederösterreich | 3100 St. Pölten, Linzer Str. 47, PAZ | 059133 35 1911 | Monday – Sunday 08:00 – 18:00 |
| Oberösterreich | 4020 Linz, Waldeggstr. 41, Postverteilerzentrum Linz
barrier-free |
0664 57 104 33 | Monday – Friday 08:00 – 18:00, Saturday and Sunday by telephone agreement |
| Oberösterreich | Mobile registration:
The LPD Upper Austria offers mobile registration for the primary registration of persons who are NOT able to visit one of the above-mentioned registration offices due to their physical condition. |
0664 8822 98 30 | |
| Salzburg | 5020 Salzburg, Am Messezentrum, Halle 4
(Info: also for appointments post-recording of the areas city of Salzburg, district Salzburg-Umgebung, Hallein) barrier-free |
059133 – 5133 200 or 0664 84 03 994 |
Monday – Saturday by appointment |
| Salzburg | 5600 St. Johann im Pongau, Ing. Ludwig Pech Straße 10 (Info: also for appointments post-recording of the areas district Tamsweg and Hallein) |
059133 – 5140 | Monday – Friday by appointment |
| Salzburg | 5700 Zell/See, Brucker Bundesstraße 3 barrier-free |
059133 – 5170 | Monday – Friday by appointment |
| Salzburg | 5580 Tamsweg, Gartengasse 5
barrier-free |
059133 – 5160 100 | Monday – Friday by appointment |
| Steiermark | 8010 Graz, Messe Graz, Halle D, Jakominigürtel 20
barrier-free |
Monday – Friday: 08:00 – 14:00, Saturday: 08:00 – 12:00 Uhr |
|
| Steiermark | 8055 Graz Herrgottwiesgasse 292 BBU Verteilerquartier
barrier-free |
01 26768709296 | Monday – Sunday 08:00 – 16:00 |
| Tirol | Ankunftszentrum Hotel Europa in 6020 Innsbruck, Südtiroler Platz 2
barrier-free |
0664 8589998 | Monday – Sunday 08:00 – 18:00 |
| Tirol | Polizeiinspektion Lienz, 9900 Lienz, Hauptstraße Nr. 5
barrier-free |
059133 7230100 | Monday – Sunday 07:00 – 19:00 |
| Tirol | Polizeiinspektion Kufstein, AGM Bahnhof, 6330 Kufstein, Südtiroler Platz 3
barrier-free |
059133 7214 | Monday – Sunday 07:00 – 19:00 |
| Tirol | Polizeiinspektion Imst, 6460 Imst, Rathausstraße 14
barrier-free |
059133 7100 | Monday and Thursday 07:00 Uhr – 19:00 |
| Tirol | Polizeiinspektion Reutte, 6600 Reutte, Obermarkt 2
barrier-free |
059133 7150100 | Tuesday and Thursday 07:00 Uhr – 19:00 |
| Vorarlberg | 6850 Dornbirn St.-Martin-Straße 6, PI Dornbirn Fremdenpolizei
barrier-free |
059133 8145 200 | Monday – Friday 08:00 – 17:00 |
| Wien | 1220 Wien, Austria Center Vienna (ACV)
For people who want to stay in Vienna. Attention: Для осіб, які планують залишитись у Відні. barrier-free |
0664 889 637 44 | Monday – Friday 08:00 – 18:00 Registration for an appointment for the application for basic care in Vienna is done via the registration system: gvs-termin.fsw.at |