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The first registration of Ukrainian refugees is carried out by the executive authorities and can take place at the following police stations or special reception or registration centers. It is a requirement for the issuance of the ID card for displaced persons. The registration is also a requirement for the application for basic care (financial assistance and health insurance), which can then be submitted to the respective federal province in which the residence was registered. In some arrival centres, it is possible to apply for basic care directly after the registration on site.
The list is regularly updated.
[as of 22.11.2022]
| Province | Address | Contact | Opening hours |
| Burgenland | 7163 Andau, GÜG L206 | 059133 1147 260 | Appointment after tel. agreement |
| Burgenland | 2425 Nickelsdorf, PI, Neue Teilung 1
barrier-free |
059133 1144 | Monday – Sunday 00:00 – 24:00 |
| Burgenland | 2421 Kittsee, PI, An der A6 | 059133 1131 200 | Appointment after tel. agreement |
| Burgenland | 7013 Klingenbach, GÜG, B 16 | 059133 1101 | Monday – Sunday 00:00 – 24:00 |
| Burgenland | 7022 Schattendorf, PI, Kirchenplatz 2 | 059133 1125 200 | Appointment after tel. agreement |
| Burgenland | 7301 Deutschkreutz, GÜG, B 62 | 059133 1221 250 | Appointment after tel. agreement |
| Burgenland | 7443 Rattersdorf, GÜG, B61 | 059133 1229 260 | Monday – Sunday 00:00 – 24:00 |
| Burgenland | 7361 Lutzmannsburg, PI, Thermenstraße 32 | 059133 1231 | Monday – Sunday 00:00 – 24:00 |
| Burgenland | 7472 Schachendorf, GÜG, B63 | 059133 1255 | Appointment after tel. agreement |
| Burgenland | 7522 Heiligenbrunn, GÜG, B 56a | 059133 1207 | Monday – Sunday 00:00 – 24:00Come to the registration with a completed form “Data collection for ID card for displaced persons”. Link to the form: “Datenerfassung für Ausweis für Vertriebene (bfa.gv.at)“. |
| Kärnten
(Carinthia) |
9500 Villach, Bahnhofplatz 1
barrier-free |
0664 2551313 | Monday, Wednesday, and Friday 09:00 – 15:00 |
| Kärnten
(Carinthia) |
9020 Klagenfurt, Ebenthaler Straße 6 Fremdenpolizei
barrier-free |
0664 2551312 | Monday – Friday 08:00 – 16:00 |
| Niederösterreich
(Lower Austria) |
2700 Wiener Neustadt, Neunkirchner Straße 23 | 059133 371903 | Tuesday and Thursday 8-11 by appointment |
| Niederösterreich
(Lower Austria) |
3100 St. Pölten, Linzer Str. 47, PAZ | 059133 35 1911 | Tuesday and Thursday. Appointment is necessary. 08:00 – 16:00 |
| Oberösterreich
(Upper Austria) |
4020 Linz, Waldeggstr. 41, Postverteilerzentrum Linz
barrier-free |
0664 57 104 33 | Monday and Friday 08:00 – 18:00, Saturday and Sunday by telephone agreement |
| Oberösterreich
(Upper Austria) |
Mobile registration:
The LPD Upper Austria offers mobile registration for the primary registration of persons who are NOT able to visit one of the above-mentioned registration offices due to their physical condition. |
0664 8822 98 30 | |
| Steiermark
(Styria) |
5020 Salzburg, Münchner Bundesstraße 158.
barrier-free |
Outside of opening hours, Red Cross employees can be reached by phone around the clock on +43-664-6293507. | Daily at 15:00 (by phone agreement) +43 664 629 35 07 |
| Steiermark
(Styria) |
5600 St. Johann im Pongau, Ing. Ludwig Pech Straße 10 |
059133 – 5140 | Monday – Friday until 12:00 p.m (after agreement by telephone) |
| Steiermark
(Styria) |
5700 Zell/See, Brucker Bundesstraße 3barrier-free |
059133 – 5170 | Monday – Friday (after agreement by telephone) |
| Steiermark
(Styria) |
5580 Tamsweg, Gartengasse 5
barrier-free |
059133 – 5160 100 | Monday – Friday (after agreement by telephone) |
| Steiermark
(Styria) |
8010 Graz, Burggasse 9
barrier-free |
0316 877 3748 | Monday, Wednesday, Friday 08:00 – 14:00 |
| Tirol
(Tyrol) |
Ankunftszentrum Hotel Europa in 6020 Innsbruck, Südtiroler Platz 2
barrier-free |
0664 8589998 | Monday – Saturday 08:00 – 18:00 |
| Tirol
(Tyrol) |
Polizeiinspektion Lienz, 9900 Lienz, Hauptstraße Nr. 5
barrier-free |
059133 7230100 | Monday – Saturday 07:00 – 19:00 |
| Tirol
(Tyrol) |
Polizeiinspektion Kufstein, AGM Bahnhof, 6330 Kufstein, Südtiroler Platz 3
barrier-free |
059133 7214 | Monday – Sunday 07:00 – 19:00 |
| Tirol
(Tyrol) |
Polizeiinspektion Imst, 6460 Imst, Rathausstraße 14
barrier-free |
059133 7100 | Monday and Thursday 07:00 – 19:00 |
| Tirol
(Tyrol) |
Polizeiinspektion Reutte, 6600 Reutte, Obermarkt 2
barrier-free |
059133 7150100 | Tuesday and Thursday 07:00 – 19:00 |
| Vorarlberg | 6850 Dornbirn St.-Martin-Straße 6, PI Dornbirn Fremdenpolizei
barrier-free |
059133 8145 200 | Monday – Friday 08:00 – 17:00 |
| Wien
(Vienna) |
1220 Vienna, Austria Center Vienna (ACV) until the end of November, from December Althanstraße 14, 1090 Vienna
For people who want to stay in Vienna barrier-free |
0664 889 637 44 | Monday – Friday
08:00-18:00
Registration for an appointment for the application for basic care in Vienna is done via the registration system: gvs-termin.fsw.at |